bk345 Terms & Terms & Conditions

1 Introduction & Consent

Bk345 (referred to as the "Platform", "we", or "us") is an internationally licensed online gaming platform operating under the Curacao eGaming Authority. These Terms and Conditions ("Terms") apply to the use of the bk345 website, mobile app, and all related services.

These Terms may be updated from time to time. When changes are made, we will send a notice to your registered email address and display a notification on the platform. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

2 Account Registration & Eligibility

The following eligibility requirements must be met to open an account and use services on bk345:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country where you reside.
• You must provide complete, accurate, and up-to-date information at the time of registration.
• Each individual may operate one account only.
• You are responsible for keeping your account secure and your password confidential.
• Opening an account on behalf of someone else or using another person's details is strictly prohibited.

Update Account Information

Please notify the bk345 support team immediately if any of your personal details change. bk345 will not be held responsible for payment delays or account issues resulting from outdated or incorrect information.

3 KYC & Identity Verification Process

To comply with international Anti-Money Laundering (AML) regulations, bk345 reserves the right to verify the identity of all users. Withdrawals may be restricted until the KYC (Know Your Customer) process is completed.

Required Documents

• A clear photo of your National ID Card (NID) or passport.
• Selfie — a photo of your face alongside your ID document.
• Proof of address — a recent utility bill or bank statement (within the last 3 months).
• Mobile number verification — via OTP.

4 Deposit Policy

Depositing on bk345 is simple, fast, and completely secure. We support the most popular payment methods in Bangladesh so you can fund your account with ease.

• Minimum deposit amount: BDT 500.
• Supported methods: Mobile Banking, Nagad, Rocket, USDT.
• Deposits are generally instant — up to 5 minutes in the case of network delays.
• No processing fee on deposits.
• Deposits must be made from your own account only.

5 Withdrawal Policy

Withdrawals on bk345 are fast and transparent. We always aim to get your winnings to you as quickly as possible.

• Minimum withdrawal amount: BDT 500.
• Maximum daily withdrawal limit: BDT 200,000.
• Typical processing time: 15 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals above BDT 10,000 may be temporarily held until KYC verification is complete.
• To withdraw bonus funds, you must first fulfill the specified wagering requirement.

Reasons for Withdrawal Delays

In some cases, withdrawals may take longer than usual — for example, due to additional security checks, payment gateway issues, or banking delays on weekends. Please contact our support team if this happens.

6 Bonus & Promotion Terms

Bk345 regularly offers a variety of bonuses and promotions. Please read the general terms below carefully before claiming any bonus.

General Bonus Terms

• Each bonus has its own wagering requirement, which is specified on the bonus page.
• After claiming a bonus, the wagering requirement must be completed within the specified time frame.
• It may not be possible to have more than one bonus active at the same time.
• Bonus funds cannot be converted to cash until the wagering requirement has been completed.
• bk345 reserves the right to modify or cancel any promotion at any time.

7 Gameplay & Fairness Guarantee

All games on bk345 are powered by internationally recognized technology. We uphold the highest standards in the gaming industry.

• All games use a certified RNG (Random Number Generator).
• The RTP (Return to Player) for each game is published on the relevant game page.
• Bets from rounds cancelled due to a technical error will be refunded.
• If your connection drops during a game, you can reconnect and resume from where you left off.

8 Prohibited Activities

The following activities are strictly prohibited on the bk345 platform in order to maintain a fair environment:

• Creating and operating multiple accounts.
• Registering with false or fake information.
• Abuse or fraud involving the bonus system.
• Using the platform for money laundering or any illegal financial activity.
• Attempts at hacking, phishing, or any other form of cyber attack.
• Harassment or inappropriate conduct toward other players.
• Playing games using bots or automated software.
• Bypassing access restrictions using a VPN or proxy is strictly prohibited.

If a user is found to have engaged in any of the prohibited activities listed above, bk345 reserves the right to forfeit all balances in the relevant account and permanently close it. Information may be passed to law enforcement authorities if required.

9 Privacy & Data Protection

The security of your personal data is our top priority. bk345 follows international data protection standards and is committed to keeping your information safe at all times.

• All data is secured with 256-bit SSL encryption.
• Your information is never sold to third parties.
• Information may be disclosed to relevant authorities only when required by legal obligation.
• You can view or update your personal information at any time.

For more details, visit our Privacy Policy Read.

10 Responsible Gaming

Bk345 believes gaming should be a source of entertainment, not addiction. We encourage all players to play responsibly.

• Set deposit limits — daily, weekly, or monthly.
• Self-Exclusion — account suspended for a specified period.
• Cooling-off period — take a break from 24 hours up to 30 days.
• Option to set gaming time limits.

11 Limitation of Liability

Bk345 always strives to deliver the highest standard of service. However, our liability will be limited in the following circumstances:

• If gameplay is interrupted due to a loss of internet connection.
• Due to delays or errors caused by third-party payment systems.
• When servers go down due to a natural disaster or unforeseen circumstances.
• If loss occurs due to issues with the user's own device or connection.
• If account information is leaked due to user negligence.

For any dispute or claim, bk345's maximum liability shall be limited to the amount of the relevant transaction.

12 Terms Update Policy

Bk345 reserves the right to modify, update, or cancel these Terms and Conditions at any time. When changes are made, we will take the following steps:

• A notification of any changes will be sent to your registered email address.
• A notice will be clearly displayed on the platform's homepage.
• At least 7 days' notice will be given before any significant changes take effect.
• The date of any changes will be updated at the top of this page.

13 Contact & Dispute Resolution

If you have any questions, feedback, or complaints regarding these Terms and Conditions, please contact us. We are committed to resolving all disputes fairly and transparently.

These Terms are governed by the laws of Curacao. In the event of any legal dispute, the courts of Curacao shall have final jurisdiction.